Términos de suscripción

These policies cover QT-POS, provided by Qayd Altnfyth Company LLC (Q-TANFEETH, CR 7054946186). By using or subscribing to the system you agree to them. If the Arabic and English texts differ, the Arabic governs.

1. Who we are

QT-POS is an online point-of-sale system (browser and Android app) provided by Q-TANFEETH (“we”). The “client” or “store” is the business that subscribes; “users” are the people the client adds (owner, cashier, accountant).

2. Your account

The client is responsible for its details being accurate, for everyone it adds and what they do, and for keeping passwords safe, and tells us at once about any unauthorised access.

3. Subscription and payment

Subscriptions are monthly or yearly on the plan the customer picks, paid in advance: by mada, Visa or Mastercard through Paylink, in the iPhone app through the App Store, or by bank transfer to the company account, activated within one business day of the transfer being confirmed. Listed prices exclude VAT where VAT applies.

4. Getting started

There is no unpaid period of use. The store account is set up at sign-up, and selling starts only once the subscription is paid. Demo mode in the store settings stamps receipts “demo copy”, with no tax value.

5. Your tax and regulatory duties

The system helps the client issue invoices and connect them to ZATCA (Fatoora, Phase 2). The client alone is responsible for its VAT registration, prices and rates, VAT number and national address, its business licences (such as pharmacy or tobacco licences) and its compliance with the authorities.

6. ZATCA link

When a store is linked, the system creates the signing key and device certificate in the client’s name and reports simplified invoices to ZATCA on its behalf within the legal deadline. We do not use ZATCA’s logo or claim its approval.

7. Your data

Store data (products, sales, invoices, the store’s customers) belongs to the client. We use it only to provide the service, under the Data Processing Agreement. The client can ask for a copy at any time.

8. Shared barcode catalog

When a live store registers a product with a barcode, the barcode, name and photo only may be added to the shared QT catalog so other stores recognise it. Prices, quantities and sales are never shared. A client can ask for its products to be left out.

9. Acceptable use

The client follows the Acceptable Use policy. We may suspend an account that breaks it after notice, or at once where it harms others or the system.

10. Availability and support

We take reasonable care to keep the system running as set out in Service Levels and Support. Short interruptions can happen for maintenance or for reasons beyond our control (such as the store’s internet or government systems).

11. Liability

As far as the law allows, we are not liable for indirect losses (such as lost profit), and our total liability for any claim is limited to what the client paid in the twelve months before it. Nothing here limits what the law does not allow to be limited.

12. Ending

The client can cancel at any time under the Cancellation and Refunds policy. After a subscription ends the account stays read-only for 30 days for export, then data is deleted except what the law requires us to keep. Keeping invoices for 6 years is the client’s duty, so we hand over a copy first.

13. Changes

We may update these terms and email clients about material changes 15 days before they apply.

14. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia. The parties will try to settle disputes amicably; otherwise the competent courts of the Kingdom have jurisdiction.