Cancelación y reembolsos

These policies cover QT-POS, provided by Qayd Altnfyth Company LLC (Q-TANFEETH, CR 7054946186). By using or subscribing to the system you agree to them. If the Arabic and English texts differ, the Arabic governs.

1. Cancelling

Cancel any time by emailing info@qtanfeeth.com. The subscription runs to the end of the paid period and does not renew.

2. Monthly plans

A month that has started is not refunded.

3. Yearly plans

Cancel within the first 14 days of a yearly subscription for a full refund. After that, the remaining whole unused months are refunded, less the current month.

4. Outages

If the service is down through our fault long enough to stop you using it (more than 24 hours in a row), we credit equal free time or refund the affected part, as you prefer.

5. Individual consumers

If you are an individual rather than a business, the E-Commerce Law lets you cancel within 7 days of contracting as long as you have not started using the service.

6. Hardware

Printers, barcode scanners and cash drawers come from partner suppliers under the maker’s warranty and the supplier’s return policy; we follow up on your behalf. We do no shipping ourselves.

7. How refunds are paid

By bank transfer within 14 business days of approval.